Questions

FAQ

Everything you may want to know about Vessels by Azina, our pieces, and how we work.

What is Vessels by Azina?: Vessels by Azina is a story carried. We create thoughtful bags designed for women navigating everyday life with intention — pieces that hold not only essentials, but identity, movement, memory, and meaning. Each design is created with functionality, beauty, and conscious craftsmanship in mind.
Why the name "Vessels"?: A vessel carries something valuable. We see our bags as companions to women's lives — holding what matters while quietly carrying stories, purpose, and presence through everyday journeys.
What inspires the designs?: Our pieces are inspired by women, movement, culture, everyday functionality, and the beauty found in meaningful details. Each design balances practicality with timeless expression.
Are your bags handmade?: Yes. Every piece is thoughtfully crafted with care and attention to detail. We value craftsmanship, intentionality, and creating products made to be lived with and loved over time.
What materials do you use?: We carefully select materials for durability, beauty, and function. Where possible, we embrace thoughtful sourcing and responsible making practices that support longevity and reduce waste.
Are your bags sustainable?: Sustainability for us is about intention — thoughtful production, mindful material choices, and creating pieces designed to last rather than follow fast trends. We believe in making less, but making well.
Are the bags designed for everyday use?: Absolutely. Our bags are created with the realities of everyday life in mind — balancing elegance, comfort, storage, and versatility for women on the move.
Do you offer custom or personalised pieces?: Some collections may allow personal touches or limited customisation depending on availability and design. Reach out to us to discuss what may be possible.
Do you ship within Kenya and internationally?: Yes. We deliver within Kenya and to select international destinations. Shipping timelines and costs may vary depending on your location and product availability.
How long will my order take?: Some pieces may be ready to ship while others are thoughtfully made in limited quantities. Estimated timelines will be shared when your order is confirmed.
How do I care for my bag?: To preserve your piece, avoid prolonged moisture and direct heat. Clean gently using a soft cloth and store thoughtfully when not in use so it can accompany you for years to come.
What if there is an issue with my order?: If something is not right with your order, please contact us and we will do our best to make it right. We care deeply about the experience of every person who carries Vessels by Azina.
How can I contact Vessels by Azina?: We'd love to hear from you. Reach us through our contact page, social platforms, or email at hello@vesselsbyazina.com.

Still have a question? We’re happy to help.

hello@vesselsbyazina.com