Privacy Policy

We may collect personal information you voluntarily provide when you:

• Place an order
• Contact us
• Subscribe to updates or newsletters
• Submit inquiries through our website or social media

This information may include:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through payment providers)
• Purchase history

We may also collect limited website usage information such as browser type, device information, pages visited, and website activity. This helps us improve your experience.

We collect information to:

• Process and fulfil orders
• Communicate about purchases or delivery updates
• Respond to customer support requests
• Improve products, website experience, and service quality
• Send updates, launches, or newsletters (only where consent has been provided)

We use information thoughtfully and only where relevant to serving you better.

Payments may be processed through trusted third-party providers. Vessels by Azina does not store sensitive card or payment details directly on our systems. All payment information is handled through secure payment channels.

We do not sell, rent, or trade customer information.

Your information may only be shared when necessary to:

• Fulfil deliveries through logistics partners
• Process payments
• Comply with legal obligations

We work with service providers who are expected to handle information responsibly and securely.

If you choose to subscribe to updates, we may occasionally send:

• Product launches
• Collection announcements
• Community stories
• Offers or updates

You may unsubscribe at any time using the link provided or by contacting us directly.

Our website may use cookies or similar technologies to:

• Improve browsing experience
• Remember preferences
• Understand website performance

You may disable cookies through your browser settings, though some website features may be affected.

We take reasonable steps to protect personal information from unauthorised access, misuse, or disclosure.

We retain personal information only for as long as necessary to:

• Complete transactions
• Comply with legal obligations
• Support customer care

You may request to:

• Access your information
• Update inaccurate information
• Unsubscribe from marketing communication
• Request deletion of personal information where applicable

To make a request, please contact us directly.

We may occasionally update this Privacy Policy to reflect improvements to our services or legal requirements. Updated versions will be published on this page with a revised effective date.

For privacy-related questions or concerns, please contact: